Last updated:
Primo Rentals (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and shared when you visit or interact with our website.
Who We Are
Our website address is:
https://primo.rentals
Primo Rentals provides information about vacation rental properties and allows guests to inquire about and book stays through our website.
Information We Collect
Comments
When visitors leave comments on our website, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also known as a hash) may be shared with the Gravatar service to determine if you use it. The Gravatar privacy policy is available at:
https://automattic.com/privacy/
After your comment is approved, your profile picture may be visible to the public alongside your comment.
Media
If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images displayed on the site.
Cookies
We use cookies to improve your experience on our website.
- If you leave a comment, you may opt to save your name, email address, and website in cookies for convenience. These cookies last for one year.
- When visiting our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- If you log in, cookies may be set to save your login information and display preferences. Login cookies typically last two days, and display preference cookies last up to one year.
- Selecting “Remember Me” will extend your login session.
- When you log out, login cookies are removed.
- If you edit or publish content, a cookie may be stored indicating the post ID. This cookie expires after one day and contains no personal information.
Embedded Content From Other Websites
Articles or pages on this website may include embedded content (such as videos, images, maps, or articles). Embedded content from other websites behaves the same way as if you visited those websites directly.
These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with their content, particularly if you are logged into their services.
How We Use Your Information
We may use your information to:
- Respond to inquiries and booking requests
- Provide customer support
- Improve our website and services
- Process payments securely through third-party providers
- Communicate important updates related to your stay or inquiry
Who We Share Your Data With
We do not sell your personal data.
Your information may be shared with trusted third-party service providers only as necessary to operate our website and services, including:
- Payment processors
- Email and communication platforms
- Website hosting and security services
- Spam detection services
If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Your Data
- Comments and their metadata may be retained indefinitely to help recognize and approve follow-up comments automatically.
- For registered users (if applicable), personal information is stored in user profiles. Users may view, edit, or delete their personal information at any time (excluding usernames).
- Website administrators may also view and edit this information.
We retain personal data only as long as necessary for administrative, legal, or security purposes.
Your Rights Over Your Data
You may request:
- A copy of the personal data we hold about you
- That we correct or delete your personal data
This does not include data we are required to retain for legal, administrative, or security reasons.
To submit a request, please contact us using the information provided on our website.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Payment information is processed securely by third-party payment providers and is not stored directly on our servers.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us through the contact information available on our website.